XTB was founded in 2002 being the first forex brokerage that was established in Poland. Today, they have become one of the biggest stock exchange listed forex and CFD brokerage firms in the world. Their worldwide operations cover more than 11 different countries including Poland, France, Germany and the UK. They are also regulated by several financial regulatory bodies such as BaFin, CMB, FCA and KNF. Last year in 2016, they were voted as having the best trading platform by Online Personal Wealth Awards and in 2017 they were votes as the Best CFD Trading Provider and Best Cryptocurrency Trading Provider by FinTech Awards. Besides from enjoying 24/5 personalised customer support, clients of XTB can also enjoy the benefits of building a long term relationships with this highly regarded forex broker.
Established in 2002 as X-Trade Brokers, XTB is one the largest publicly owned forex brokerage in Europe. The broker is based in London and is regulated by the UK’s Financial Conduct Authority (FCA) as well as various other financial regulatory agencies in Europe such as the KNF, BaFin and CMB. With more than a decade of operational history behind them, XTB is regarded as one of the most reputable and reliable broker in the online trading industry.
The regulatory oversight offered by the financial regulatory agencies give traders the peace of mind that their money is safe with this broker. In addition as a regulated broker under the FCA, traders’ funds are protected under a compensation scheme known as the Financial Services Compensation Scheme (FSCS). Should ever XTB becomes insolvent, XTB’s clients can claim for compensation up to a maximum amount of £50,000.
To fully support their traders, XTB has made its support team available on a 24 hours a day basis 5 days a week from Sunday to Friday night. The support services are also provided on a local level in 11 different countries. Apart from delivering high quality services and providing their traders with reliable and efficient trading platforms, XTB has also made it a primary focus of theirs to operate with full transparency with regards to pip values and the spreads.
And in recognition of their efforts providing world-class trading services, XTB has been awarded numerous prestigious awards over the past few years.
XTB has 2 main types of trading platforms for its traders to choose from, the MetaTrader 4 (MT4) platform and the xStation 5 platform. The MT4 trading platform is the most popular trading platform in the industry and comes with a wide range of trading tools. It also supports automated trading with the use of Expert Advisors. For the benefit of traders, the MT4 is also available as trading apps which can be installed on smartphones and tablets.
For those who prefer a web based trading platform, there is the xStation 5 trading platform. This award winning trading platform has been recognized as being super efficient with an average trade execution time of 85 milliseconds. It also includes numerous trading features such as a trading calculator, advanced chart, trader statistics and equity screener. Like the MT4 trading platform, it comes with various mobile friendly versions which traders can download onto their mobile devices.
To cater to the differing needs of their traders, XTB has provided 3 different types of trading accounts namely Basic account, Standard account and Pro account.
Depending on the type of trading account, the minimum spread for major currency pairs such as the EUR/USD starts from as low as 0.0002 pips for the Basic account and 0.00009 pips for the Standard account and 0.00003 pips for the Pro account. For more information about the market spreads, readers can check out the XTB’s Price Table. The information on the price table is constantly being updated in real time.
The customer support service at XTB is available 24/5 and is available through various channels such as email, live chat and telephone. In addition, localised support services are available in fifteen countries where XTB maintain a local presence.
After a thorough review, we find that the service offered by XTB is definitely above par. Regardless of whether you are a beginner trader or seasoned trader, XTB will be able to meet all your trading needs. In addition, they have a very attractive cash back promotion which is especially beneficial for volume traders.